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The sad reality of finding information is still hard….

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Chasing Knowledge management is something I have done for many years. It is as complicated as boiling the ocean for table salt. You can do that, but why would you? There are more natural ways to get salt that taking 10,000 gallons of seawater and boiling it to get the salt. I find people often struggle with that very problem. Boiling the ocean is a problematic exercise. Now, first of all, there is the reality of what KM is. First of all, information is shared in two distinct forms tacit and explicit.  Tacit knowledge is not written down and usually isn’t formalized, but can be formal. The reality of tacit knowledge (the copier isn’t working, get Jim) is that it is designed for specific information.

Explicit knowledge is usually documented.  It can be but isn’t always a specific answer to a question. But explicit instruction is documented. Now explicit knowledge also has two forms, one is the same as the other, but they are often used as if they were not. One is the concept of Intellectual Capital, and the other is the reality of Intellectual Property. Capital is part of the property, but may include tacit knowledge (the copier is broken get Jim)! Intellectual property also has the legal reality around it, specific organization information that cannot be shared without the direct permission of the organization. IC and IP can be the same in that one produces the other.

But the value of information ultimately is that it solves a problem.  That means you have to be able to find it. I know that writing sites are the wrong places to go looking for specific information. But the ability to find information based on a natural language search would be beneficial. Where you can go to Google or Bing and search for who said, “gosh, I wish the room had an overhead light.” In theory, if you search for that, you won’t find this article. You will find a couple of other things. A month or so from now, you will find that searching for that single line still won’t find this post. That is the reality of the modern world today. Search is the way to find information, but the search isn’t as good as it can be later.

Thinking about what I’ve just written, maybe it is boiling the ocean for a Table Spoon of salt.

This work is Copyright DocAndersen. Any resemblance to people real or fictional in this piece is accidental (unless explicitly mentioned by name.)

  • Question of

    Have you ever searched more than 5 times for a specific term or bit of information?

    • Yes
  • Question of

    Do you ever get frustrated with searching?

    • Yes
    • No
  • Question of

    Have you ever felt like you couldn’t find the information you needed?

    • Yes

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What do you think?

Legend

Written by DocAndersen

One fan, One team and a long time dream Go Cubs!!!!!!!!!!!!!

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