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The sad reality of finding information is still hard….

Chasing Knowledge management is something I have done for many years. It is as complicated as boiling the ocean for table salt. You can do that, but why would you? There are more natural ways to get salt that taking 10,000 gallons of seawater and boiling it to get the salt. I find people often struggle with that very problem. Boiling the ocean is a problematic exercise. Now, first of all, there is the reality of what KM is. First of all, information is shared in two distinct forms tacit and explicit.  Tacit knowledge is not written down and usually isn’t formalized, but can be formal. The reality of tacit knowledge (the copier isn’t working, get Jim) is that it is designed for specific information.

Explicit knowledge is usually documented.  It can be but isn’t always a specific answer to a question. But explicit instruction is documented. Now explicit knowledge also has two forms, one is the same as the other, but they are often used as if they were not. One is the concept of Intellectual Capital, and the other is the reality of Intellectual Property. Capital is part of the property, but may include tacit knowledge (the copier is broken get Jim)! Intellectual property also has the legal reality around it, specific organization information that cannot be shared without the direct permission of the organization. IC and IP can be the same in that one produces the other.

But the value of information ultimately is that it solves a problem.  That means you have to be able to find it. I know that writing sites are the wrong places to go looking for specific information. But the ability to find information based on a natural language search would be beneficial. Where you can go to Google or Bing and search for who said, “gosh, I wish the room had an overhead light.” In theory, if you search for that, you won’t find this article. You will find a couple of other things. A month or so from now, you will find that searching for that single line still won’t find this post. That is the reality of the modern world today. Search is the way to find information, but the search isn’t as good as it can be later.

Thinking about what I’ve just written, maybe it is boiling the ocean for a Table Spoon of salt.

This work is Copyright DocAndersen. Any resemblance to people real or fictional in this piece is accidental (unless explicitly mentioned by name.)

  • Question of

    Have you ever searched more than 5 times for a specific term or bit of information?

    • Yes
  • Question of

    Do you ever get frustrated with searching?

    • Yes
    • No
  • Question of

    Have you ever felt like you couldn’t find the information you needed?

    • Yes

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What do you think?

Legend

Written by DocAndersen

One fan, One team and a long time dream Go Cubs!!!!!!!!!!!!!

36 Comments

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  1. Q: HAVE YOU EVER SEARCHED MORE THAN 5 TIMES FOR A SPECIFIC TERM OR BIT OF INFORMATION?
    Yes (3 votes) – 100%
    Q: DO YOU EVER GET FRUSTRATED WITH SEARCHING?
    Yes (3 votes) – 100%
    Q: HAVE YOU EVER FELT LIKE YOU COULDN’T FIND THE INFORMATION YOU NEEDED?
    Yes (3 votes) – 100%

    2
  2. Searching for information takes a great deal of patience and on the internet, a lot of mis information and sorting out what is true and what is absolute rubbish.
    Same as medical advice, be careful who you ask, some one may give you something that may make you ill..
    Best to see your own GP or someone you trust..

    2
  3. Searching is generally pretty good in standalone programs, like in diaries, note managers, etc. keyword searches usually can pinpoint what we want.

    I guess as the search field become larger, it is harder to search for keywords, unless we have a really specific phrase that we remember, in order to use.

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      • One good way to find a needle in a haystack, though, is to sit down hard on the pile of hay somewhere.

        The way Murphy’s law works, you will come up/stand up, again, with the needle sticking into your rear end….lol…

        1
          • My Dad used to connect Murphy’s law to the Peter principle somehow.

            Incompetence is related to our place on the ladder of negative positiveness.

            When we are negatively positive, we remain at our level of incompetence, until we move across to positive positiveness.

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          • “If things can go wrong, they will go wrong”, seems to apply in all dimensions though.

            That’s one that has popped its head out of flatland.

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          • That assumes that failure lives on its own, and that a system is perfect though.

            Isn’t the inherent possibility of a failure existent in all things, even within perfection, a vacuum, and in any system too?

            Are all things connected at some level or not, if so, it would mean that all is a perfection, if not, we could only have pockets of perfection, and because of the inbuilt disconectiveness of the separated systems, any subsequent connection is subject to failure too.

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          • Perhaps it is more that nothing is connected until we see the connection, and then seeing it makes it so, otherwise all is random for us, when for God, even every blade of grass is knowingly loved, and connected to God, intimately so too.

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          • I am not sure now if I meant, “that assumes that failure does not live on its own.”

            So I have to ask can failure stand on its own two feet, or does it always appear as socks, or slippers on someone else’s feet?

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        • Failure is the wind, sometimes it blows in when we open the door. Sometimes when we open the window.

          but sometimes failure crashes against the barriers we build until it smashes our feeble barriers.

          your question is one I ask my team every single time we start a project. “is there already failure in our pojrect?”

          i try to get them to take a hard look at the reality of the risks.

          1

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