I started my IT career as a mail administrator. It meant, then, that I got between 100 and 200 critical emails a day. I developed, and still, have the very bad habit of not sending or replying to long emails. I tend to send short emails. I realize I do that from time to time, if you don’t know me, you may be offended. I thought it would be prudent to share, that I normally don’t respond to emails with long discourses. I know I probably should, but it is one of those things that is hard to change.
Sometimes I am oblivious to the offense, not personally meaning to offend anyone. Based on that I feel like I should also apologize for the offense not intended if taken. I spend a lot of time talking about and sharing both communications patterns and antipatterns. They, the two, are linked. Patterns show repeatable processes. Anti-patterns are the opposite of patterns for the most part. Anti-patterns are also repeatable and structured. They are different only in the impact when referring to communications.
One of the biggest impacts is the miss mixing of patterns and the mixing of some patterns and some anti-patterns. I think, having spent a lot of time considering the reality of communication that sometimes it is important to apologize. I don’t care how smart you are, how nice you are or whatever it is that makes you great; you will offend someone. The best of us offend by accident. The worst of us do it on purpose. But all of us, from time to time should just say “sorry, I did not mean to offend.”