Follow up questions about how you use Virily!

It can be fixed!

I posted a poll yesterday to start gathering information bout Virily users. I will post another poll and share the results of the first poll later this week, or if I end up swamped at work, next weekend. I did, however, want to say there are two things to think about here. The first thing is information. Problems like the ones we’ve all experienced are complex. The reality of that complexity is that we don’t know what is causing the issues right now. The process to get to that answer is called Root Cause Analysis (RCA). To do a good job of finding out what is going on, you start an RCA process. This involves removing Variables. That is one of the goals of the pool I shared this weekend. You can find a link to the poll here.

The initial goal, understand how and what people use to connect with and publish to Virily. That process is started. The reason for that is to see if there are platform specific errors. IE, I can’t comment on lists in Chrome. But I can in IE (which by the way I checked and is not true. You can’t comment on lists in the four browsers I’ve tried so far.). Another issue that people have been discussing is the latest list bug. This bug says you can’t see all verified authors in the latest view. I played around with this one, just like the last one, and I found that in fact if I used chrome, I had the problem. One of the verified users that other people see is a writer I frequently read. I tried Internet Explorer (IE) and the issue when away.

One of the things that developers do is at times they develop a site based on the use of a standard browser. In other words, a site may appear to have issues interacting with Chrome, but not Edge. It may have issues working with Edge, but no Firefox. It depends on the expected underlying technology. Apple with its Safari browser supports Java but not flash.  That makes a significant difference and important. Even if there isn’t a standard browser as a goal, whatever the primary developers use to build a site, is most likely to work. These are things that users can fix on their own, and honestly, cause a number of issues. Over the next few days, I will continue to post technical questions to pull together into a Virly community report!