This quiz explores the differences between Negotiation, Mediation, Consultation and Arbitration. These terms refer to common communication-related practices that are used daily in workplaces, across the world.
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Question of
Which one of the following terms refers to: – You attempting to resolve a significant internal conflict between two people within your staff team?
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Consultation
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Facilitation
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Mediation
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Negotiation
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Question of
What term is a dialogue involving clarifications, between two or more parties, entered into; to reach a beneficial outcome for any, or all, of the parties involved?
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Arbitration
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Consultation
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Mediation
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Negotiation
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Question of
Which term describes: – A meeting taking place between a team of business managers and a user-panel of customers, in your organisation?
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Arbitration
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Consultation
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Facilitation
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Negotiation
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Question of
What title is given to a designated third party in a quasi-legal proceedings, who listens to the arguments of parties involved in a dispute, and then makes decision on the outcomes?
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Arbitrator
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Consultant
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Facilitator
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Negotiator
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Question of
Which one of the following terms is applicable when: – You create bulk-buying arrangements, and using this leverage to make cost-savings with your suppliers?
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Arbitration
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Negotiation
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Shopping
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Trading
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Question of
Which term refers to: an essentially voluntary process in which a neutral third party listens to each side’s arguments and helps the differing parties reach an suitable agreement between themselves?
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Arbitration
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Facilitation
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Consultation
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Mediation
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Question of
When doing business, which one of the following terms is primarily, and specifically, about: “bargaining about business”?
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Arbitration
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Marketing
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Negotiation
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Trading
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Question of
Which term refers to the process when: – You make purchases in a local supermarket for a trolley full of grocery goods, disposables and provisions?
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Closing a Deal
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Making an Offer to Buy
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Negotiating
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Shopping
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Question of
Which one of the following terms specifically means: “Business, trade and traffic” – in both Old French, and Latin, languages?
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Administration
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Management
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Marketing
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Negotiation
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Question of
What is the quasi-legal proceedings for resolving disputes; where the parties make arguments on the merits of their cases to a designated third party; who decides a binding outcome?
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Arbitration
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Consultation
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Facilitation
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Mediation
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nice writings well said!!!!!! national
You got 2 out of 10 right!
Bad day, right?
got 6 out of 10 right!