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The reality of communication to solve problems…


It is often confusing to people when I tell them what I do for a living. I am a solutions architect I tell them. They look at me. “So you make buildings?” I always laugh, not at the person but the misconception, Architects design buildings, engineers build them. In the world of software architecture, we take the initial concept, align with the existing processes and the business goals and available technology, and that creates a solution. In my current job, I am often asked to take a look at the bandwidth a company needs.

I talk about two concepts that most people grasp very quickly. The first is the concept of cost avoidance, and the second is the reality of cost removal. Cost avoidance is the money that the organization never has to spend. Cost removal means that the solution is cheaper this week than it was last week. The two can operate together. Or you can apply them separately to the issue at hand.

Why am I telling you this? Well, it has two distinct parts. The first is that in solving problems with software there are always reasons why you will fail. I will tell you, though, having built software for some of the biggest companies on earth there is one rule, originally coined by Ed Richter.

Communicate, Communicate, Communicate

If the first two fails, try the 3rd, if the 3rd fails to start over at 1. It seems so easy, but it is often the hardest thing to do.

  • Question /

    Community matters, right?

    • Yes
    • No
  • Question /

    It is imporant to support those who cannot create, right?

    • Yes
    • No
  • Question /

    It is ok to be frustrated with the situation, right?

    • Yes
    • No
  • Question /

    Don’t give up, Virily will survive! Right?

    • Yes
    • No


What do you think?

16 points

Written by DocAndersen

One fan, One team and a long time dream Go Cubs!!!!!!!!!!!!!


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  1. I still don`t understand the problem, what is wrong with Virily? I have NOT had any problems posting, I have had one post to be published later than any other and maybe because it was very short. Do you think that Virily is trying to … hmmm, how to say this? Weed out a few people? Wanting something, someone fresh?

    Now I understand what you do! So yeah for me the blonde. You`re a very smart man. I am tech stupid but I can cook a mean pie.

  2. Q: Community matters, right?
    Yes (9 votes) – 100%
    Q: It is imporant to support those who cannot create, right?
    Yes (9 votes) – 100%
    Q: It is ok to be frustrated with the situation, right?
    Yes (9 votes) – 100%
    Q: Don’t give up, Virily will survive! Right?
    Yes (7 votes) – 88%
    No (1 votes) – 13%

  3. Both communication and community are both very important, unfortunately, some of us have lost the appetite to maintain them. I can only help through visits to those who cannot post, unfortunately they are getting tired of waiting and pacing here without doing the main thing. However, I really appreciate your wise attitude in clearing the atmosphere and always giving an overview of various situations that occur. Good job, Doc!

  4. Thanks for clearing up the issues, so it seems that the Virily admin team are overloaded….Yet there needs to be better communication.
    Hard I suppose when perhaps they are trying to find out what is happening
    Yes, I would say, not to give up give them time to work it out.

  5. It’s difficult, to be honest.
    I’m glad I’m not as active here because I know if I’m,
    I’ll be much more negative than I’m now.

    You see my problem is rather unique. I’ve a negative balance in my account and whatever I earned is used to “off-set” that negative. Its rather confusing I started with -$10 from the start of the month and after the payment date, I’ve -$7 because I made $3… Which means I did everything for free …

    I don’t know why I have negative in my balance! I even got Carol to help me contact the admins too. (Grateful to her!)
    And you know as usual, no respond from Admin.

  6. Humm, so I have some mixed emotions. Why am I fighting so hard? It is silly to believe a few of us can make a difference. It seems silly to be singing in the life boat alone. I added some social accounts I had never even heard of before to share those posts where writers are unable to publish right now. I read what some say and ask myself why try.

    I guess I really don’t know what to do, but I found a home here and it feels like instead of trying to save it people are kicking down the walls.

    I am profoundly sad.

  7. I love learning technological subjects. I enjoyed this one and the reason why you introduced the subject.
    I have survived with Hubpages for ten years now. I started earning from the site after five years. I don’t earn much but it’s acceptable at the condition I’m in.
    That is, I will still be patient because I have an idea starting and maintaining a site isn’t a small thing.

  8. Virily will survive? I’m not so sure about that. Much must depend on the financial situation of the owners, and none of us can be sure what that is.

    The lack of communication from the owners is a worry, and presumably that was the inspiration behind your post.

    The plug could be pulled at any time, as it has been on numerous other sites down the years. The idea that this sort of site is a money-spinner is often an illusion, for the reasons that you have advanced in other posts.

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