Facets of Clinical Collaboration Platforms

Clinical collaboration involves medical officials, and other parties involved in medical care, working together in order to achieve goals efficiently. In order for clinical collaboration to be effective there are several requirements including up to date and consistent documentation and effective communication through a secure clinical collaboration platform.

Secure Communication

Secure communication is probably the most important part of the platform. Ensuring that methods of communication are secure can prevent Health Insurance Portability and Accountability Act (HIPAA) violations. Individuals and organizations both can acquire large fines for HIPAA violations, such as relaying confidential patient information in a public location. Clinical collaboration platforms offer secure messaging so that confidential information remains secure and is only communicated with the necessary parties. The collaboration platform may also have pager capabilities, which will allow medical staff to be contacted quickly. In addition to making calls and sending text messages, medical staff can also send photos and voice memos.


Platforms can also help with creating on call schedules. The platform can help create an on call schedule and communicate it with the rest of the clinical staff. The platform can also ensure that clinical staff contacts the correct person by changing the “On Call” contact.

Nurse Support

Nurses are incredibly important to hospital environments and act as a support system for many medical professionals. Nurses need a reliable way to communicate with other medical staff in a safe and reliable way. In addition to being able to contact the correct staff member via phone, the platform can also store the staff members office location. Not only does can a clinical collaboration platform provide this effective communication, but it can help to minimize the number of technology devices nurses need to use.

Patient Support

Rather than calling the main hospital line and waiting to be transferred to the correct party, patients can contact their doctor directly. This will save the patients time and can ensure that they contact the right medical staff member. Patients can also text or send voice memos to their doctors.

Document Management

A clinical collaboration platform can ensure that documents are managed efficiently. Primarily, platforms can send notifications of expired or missing documentation, so that barriers between patients and the appropriate care are reduced. The platform can also help to send documentation between different organization. The platform can store all of the necessary documentation and make it accessible for the appropriate problems.


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Written by Telmediq

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