Ann South entered Miriam House ready to work. She found the Matron’s home filthy, despite Odette’s claim that she cleaned it twice a week.
Hearing from her friend, Fran Alman, (who worked in the Church office) that Odette was a thief, banned her from the Matron’s House.
This meant that where under Miss Brown, Odette cleaned the Matron’s House on Monday and Friday, (as well as doing Miss Brown’s laundry), she now had two free days.
Despite this, Odette developed a dislike of Ann South which was transmitted and increased by the tenants.
Being the Matron, having no power, having to transmit the stupid rules and regulations like a microphone, hurt her sense of self.